Sonoma Lavender Coupon Codes
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Frequently Asked Questions
Does Sonoma Lavender ship outside the United States?
No, Sonoma Lavender currently ships within the U.S. only, and orders typically leave the Northern California workshop within 3 business days before arriving after an additional 3 to 5 business days, so international shoppers won't be able to use a coupon code here at all.
Is there a minimum order for free shipping?
Yes, orders over $50 ship free, while smaller orders ship at a calculated rate, so combining a couple of sachets or bath products into one order is often the easiest way to clear that line alongside a percentage-off code.
Can I return a heatable neck pillow or spa mask if I don't like the scent?
Returns are accepted within 15 days of delivery as long as the item is unused, unopened and still in its resalable original packaging, but once a heatable or bath and body item has actually been opened or used it becomes ineligible for hygiene reasons.
What if my order arrives damaged?
Damaged or defective items qualify for a replacement or refund even if they've already been opened, as long as a photo of the issue is emailed to customer care so it can be resolved quickly.
Do I have to pay for return shipping on a coupon-priced order that doesn't work out?
Sonoma Lavender's prepaid return label costs a flat $10 that gets deducted from the refund, though that fee is waived when the return is due to the company's own error or a defective product.
Are gift cards or clearance items eligible for return?
No, gift cards and final sale or clearance items are excluded from the standard 15-day return policy, so a coupon applied to marked-down items still leaves that purchase as final.
How do I get an extra discount on my first Sonoma Lavender order?
New subscribers to the email list get 10% off their first order, and Sonoma Lavender caps its promotional emails at once a month, so it's worth signing up before checkout rather than expecting frequent codes to show up.
Does Sonoma Lavender ever open its workshop for a sale?
Most years the company holds a single Warehouse Sale for about three hours on the first Saturday morning in December, though it's worth emailing customer care ahead of time to confirm whether one is happening that year.
What if I bought my Sonoma Lavender product from a spa or gift shop instead of the website?
Purchases made through a retailer other than sonomalavender.com fall under that retailer's own return policy, so the coupon codes and 15-day return window on this page only apply to orders placed directly on Sonoma Lavender's site.