The Skinny Confidential Coupon Codes
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Frequently Asked Questions
Can I return a Skinny Confidential product if I don't like it?
It depends on the category. Personal care goods like beauty products, along with perishable items and custom or special-order products, cannot be returned at all, while other eligible products can be returned within the window stated on the shipping and returns page, provided a return is requested first through customer service.
Do I need to request a return before sending an item back?
Yes, items sent back without first contacting support and requesting a return are not accepted. Reaching out at support@shopskinnyconfidential.com to start the process, rather than mailing an item back directly, is the only way to receive a valid return label and instructions.
Can I change or cancel my order after checkout?
Only within the first hour. Once an order is placed, items and shipping method can't be adjusted, but there's a one-hour window to request a cancellation or an address update, and The Skinny Confidential will try to accommodate the request within that time without a guarantee.
How does the subscription discount work?
Subscribing to a product applies a 15% discount to both the initial order and every recurring shipment going forward, making it the most consistent ongoing discount available on the site. This is worth setting up for any product used regularly rather than repurchasing it individually each time.
Can I combine a promo code with the subscription discount?
Typically only one discount applies per order, so a sitewide promo code and the 15% subscription discount usually can't be stacked together. Comparing the two before checkout, especially during a larger sitewide sale, helps confirm which one actually saves more on a given order.
What if I bought a Skinny Confidential product from Amazon or Nordstrom instead of the brand's own site?
Orders placed through a retail partner like Revolve, Nordstrom or Amazon follow that retailer's own return policy rather than The Skinny Confidential's, so a return needs to go back through the original point of purchase with the dated receipt. This is worth checking before assuming a purchase from a third-party retailer can be returned directly to the brand.
How does the referral program work?
Referring a friend generally provides a discount for both the referring customer and the new customer on their respective orders, structured as a give-and-get reward. Checking the current referral terms on the site confirms the exact amount active at any given time.
What happens if my item arrives damaged or defective?
Damages, defects or an incorrect item should be reported immediately after inspecting the order, so the issue can be evaluated and resolved. This is handled separately from a standard return request and doesn't fall under the same category exclusions that apply to personal care and perishable goods.
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