Whitestone Dome Coupons
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Frequently Asked Questions
Can a Whitestone Dome coupon be applied to a warranty replacement order?
Warranty replacements are already offered at a heavily discounted price compared to a full retail purchase, so it's worth checking whether an additional promotional code applies on top of that already-reduced replacement cost.
What is Whitestone Dome's return window?
Items can be returned within 14 calendar days from the date of purchase, and the plastic seal on the Dome Glass packaging must not be removed for the return to be accepted.
How does the Limited Lifetime Warranty work?
If a Dome Glass is damaged or worn from normal, intended use, a replacement can be requested through the website at a heavily discounted price rather than free of charge, provided that specific model glass is still being made.
Do I need to register my Whitestone Dome product to use the warranty?
Yes, creating an account and registering the original purchase under "My Account" is required before a warranty replacement request can be submitted through the "Warranty Replacement" tab.
What does the Whitestone Dome warranty not cover?
Damage caused by using the product outside its intended purpose, installing it with materials not included in the original kit, or removing the glass from the phone before any damage occurred are all excluded from warranty coverage. Whitestone also isn't liable for any damage to the phone itself during installation, use, or removal.
Is there a fee for a warranty replacement?
Yes, a shipping fee applies to cover the cost of sending a replacement kit, and this is separate from and much lower than the cost of buying a brand new screen protector at retail.
Does the warranty apply if I bought my Whitestone Dome product from an unauthorized seller?
No, warranty requests can be rejected if the original purchase was made outside of Whitestone's own website or other authorized channels, including certain offline retail stores.
Can I cancel a Whitestone Dome order after placing it?
Contacting customer support immediately gives the best chance of canceling or changing an order, but once it has shipped, there's no way to stop it, and the standard return process would need to be followed instead.