EasyClosets Coupon Codes
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Frequently Asked Questions
Does EasyClosets offer free shipping?
Yes, orders totaling $400 or more ship free within the contiguous United States. Orders below that threshold are charged a flat rate that increases in tiers, starting at $20 for orders under $100 and rising to $80 for orders between $300 and $400, so it's often worth adding a shelf or accessory to clear the free shipping line.
Can I return my EasyClosets order if I change my mind?
You can return new, uninstalled items within 30 days of delivery, but a 50 percent restocking charge applies to the product total, and you're responsible for return shipping costs. Because every system is custom cut to your room's dimensions, refunds aren't available once a project has been installed, so it pays to double check your measurements before your order goes into production.
Why does EasyClosets charge a restocking fee on returns?
Since each panel and shelf is custom cut to the exact dimensions you submitted, an uninstalled return can't simply go back on the shelf for another customer the way an off the shelf product could. The 50 percent restocking charge reflects that custom manufacturing cost rather than a standard open box markdown.
Does EasyClosets ever run sitewide percentage off sales?
Yes, EasyClosets runs promotional events, such as a Labor Day sale offering a flat percentage off everything and a steeper discount on orders above a higher spending threshold. These promotions typically exclude tax and shipping from the qualifying purchase amount and cannot be combined with other offers, so check the current terms before checkout.
What does the EasyClosets Limited Lifetime Warranty actually cover?
The warranty covers defects in materials and workmanship on organization systems for as long as you live in your home, and EasyClosets will repair or replace any defective part, including damage that occurred in transit, at no charge. It's a meaningful protection given how much of the value in a closet system comes down to hardware and panel durability holding up over years of use.
Can I expedite shipping if I need my EasyClosets order faster?
No, expedited shipping isn't available since every system is custom made after your order is placed and enters a production queue rather than shipping from existing inventory. If timing matters for a renovation deadline, it's worth placing your order with a comfortable buffer rather than assuming a faster shipping option will bail you out later.
Does EasyClosets charge extra if I need to switch my order from freight to parcel shipping?
Yes, there's an 8 percent non-refundable surcharge to change a large order from freight (LTL) shipping to parcel shipping, since palletized freight is packed differently to reduce damage risk compared to individually shipped boxes. This surcharge has to be confirmed by email with the design department before your order ships.
Do I need to be home when my EasyClosets order arrives?
It depends on the shipping method. Freight deliveries, generally used for larger orders, require a signature from someone 18 or older and are scheduled by appointment, while parcel deliveries don't require a signature, though the driver decides where it's safe to leave the packages.
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