The RTA Store Coupon Codes
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Frequently Asked Questions
What is The RTA Store's return policy?
The RTA Store generally accepts returns of unassembled products within 30 days of receipt, though you typically need to notify the company within about 5 days of delivery if you plan to return an item. Products must be in resalable condition and returned in their original packaging, and a 25% restocking fee applies to most returns.
Is return shipping free at The RTA Store?
No, customers are responsible for return shipping costs, and this cost is on top of the 25% restocking fee, so it is worth factoring in in when deciding whether to return cabinet pieces you are not fully satisfied with.
What happens if my cabinets arrive damaged?
The RTA Store gives you 30 days to inspect your order for concealed damage and report any issues, and if something is damaged, you generally do not need to return the entire item since replacement parts or panels can typically be sent instead of processing a full return.
Does The RTA Store offer free shipping?
Yes, The RTA Store offers free shipping on orders over $2,500, which covers many full kitchen cabinet orders, while smaller orders below that threshold are charged shipping based on size and destination.
Can I cancel my order after placing it if a sale discount doesn't apply?
Orders canceled because a current sale discount could not be applied may be subject to restocking fees and shipping charges if the order has already shipped, so confirming a promo code works correctly before finalizing your order is worth doing rather than assuming it can be adjusted after the fact.
Does The RTA Store offer a discount for signing up for emails?
Yes, subscribing to The RTA Store's email list has offered access to exclusive specials, promotions, and cabinet tips, which is a useful way to stay informed about upcoming sales on top of any current promo codes.
Are assembled cabinet orders eligible for return?
No, orders where cabinets are assembled before shipping are generally treated as final, so choosing the ready-to-assemble option rather than pre-assembled, if you think you might want to return part of an order, preserves more flexibility.
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